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    Casino Highlights


  • TEMPORARY CLOSURE OF CASINOS AT RESORTS WORLD GENTING

      In line with the Movement Control Order announced by the Malaysian government, our casinos will be temporarily closed from 12.01am on 22 January 2021 until further notice.

      Please visit rwgenting.com for the latest information.

      Thank you.


  • THERMAL SCANNING

    All guests will have their temperature checked upon entry. 

    SAFE DISTANCING

    We monitor the number of guests in the casino and ensure that it is not overcrowded. Additionally, only limited players are to be expected at each table game.

    Slot and ETG machines will be operating alternately. We ask that you keep the seat next to you empty at all times. If unsure, please use the floor markers as a guide.

    CONTACT TRACING

    All guests are required to scan the QR code from the MySejahtera app upon entry and exit. 

    HAND SANITIZERS

    Automated hand sanitizers are available throughout the casino floor. We encourage players to sanitize their hands before and after gaming. You are also encouraged to wear masks in public spaces.

    SANITIZED CHIPS, CASH & EQUIPMENT

    We have increased the frequency of cleaning and sanitizing of gaming equipment and machines. All banknotes are sterilized and gaming chips are disinfected with advanced antimicrobial coating technology. Kindly exchange your old chips with newly disinfected chips.

    e-CASH

    Before you game, please load a cash amount into your Genting Rewards card. This amount becomes e-CASH, which you will use for all gaming transactions. Load at the cashier counter, Cash Deposit Machine, or any gaming machines.

    SERVICE AMBASSADORS

    Service Ambassadors are present at the casino floor to help you observe safe distancing, perform random temperature scanning, and provide assistance. 

    View our Casino Safety Guide video here.


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